Customer Service on the PRMS Blog

An insurance policy with PRMS provides peace of mind, and should a client find themselves facing a claim, our professional claims managers are here to continue that service, providing counseling and support every step of the way, whether brief legal guidance or robust full-court defense is needed. Our experienced staff has a proven track record of delivering exceptional service ...

An insurance policy with PRMS provides our clients with peace of mind. And this June 28th, in honor of National Insurance Awareness Day, we asked the PRMS Insurance Services team to share a few of the most common questions they receive from clients – and just what’s so great about a PRMS insurance policy. What has been the most common question received by Insurance Services in ...

A guest blog by Remy Palumbo, Senior Underwriter Many of us have a tendency to purchase insurance and then set aside our policy hoping to never need it.  Of course sometimes “life happens” and as a result, there are times when you’ll want to provide the underwriter of your medical professional liability insurance carrier with updates.  A few of these include: 1) When your maili ...

At  PRMS, feedback is important and critical for us to serve you better. With each insurance renewal package, we include a feedback card. We regularly receive compliments from our psychiatrists on our comprehensive coverage and the knowledge and experience of our staff. The one area where we can improve is our accessibility by phone. We know that psychiatrists are always presse ...