Please note that due to COVID-19 and for the safety of our employees, response times and mailings may be delayed as we have limited access to the PRMS office at this time. 

If you need to access your policy details, such as proof of coverage/certificates of insurance or invoices, need to make a payment or request changes, you may do so online through the My Program client portal. You can also contact a PRMS representative at ClientServices@prms.com. Thank you for your understanding, patience, and trust in PRMS.

CLIENTS

Log into My Program or email ClientServices@prms.com to:

  • request changes and update your information
  • pay your premium (or visit Quick Pay - no login required)
  • access information about your policy
  • access invoices
  • print a certificate of insurance (COI)

Group Program: Administrator Contact Information/FAQs

PAY YOUR PREMIUM

Log into My Program to pay your premium or use our Quick Pay (no login required and new clients).

NEW POLICIES

Online Quote Request
Phone:
(800) 245-3333
Fax: (703) 276-9530
Email: TheProgram@prms.com
Learn more about our comprehensive program here.

Apply Now!

CLAIMS (clients only)

Phone: View our state listing 
Fax: (703) 276-9419
Request a claims history report (CHR) here.

THIRD-PARTY CHR and COI REQUESTS

Third-parties may request claims history reports (CHRs) or certificates of insurance (COIs) here. Existing clients, please log into My Program to access your COIs and click here for a CHR request.

GENERAL QUESTIONS

Phone: (800) 245-3333

MAILING ADDRESS

PRMS
1401 Wilson Blvd.
Suite 700
Arlington, VA 22209