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Risk Management Tip Sheet:
Tips of the Trade
Myths & Misconceptions: Prescriptions for Non-Patients
Myths & Misconceptions:
Record Storage
Myths & Misconceptions:
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Tips of the Trade

In these litigious times, the practice of behavioral healthcare can be scary and problematic. The key is that the plaintiff has the burden of proving the case. That, of course, is of little consolation to the practitioner (and insurer) with the obligation of defending the case. The more defensible the case is, the harder it is for the plaintiff to prove the case. The following are tips to making a potential lawsuit more defensible!

1. Never alter a patient record.

2. Document patient interactions objectively.

3. Document the rationale for each time you institute, modify, alter (change), or discontinue the course of treatment (especially with medications).

4. Be wary of treating patients by telephone without a follow-up office visit as soon as possible. (Conversely, do not prescribe lengthy prescriptions without a patient office visit).

5. Always lock up prescription pads.

6. Follow-up and document after missed patient appointments, especially lengthy absences. Without the proper closure for terminating the physician-patient relationship, the physician is at risk for any intervening events the patient might experience, including suicide. Also, if the patient calls after several months requesting additional medications, the physician has better clarity on the boundaries of the relationship and the obligations owed to the patient.

7. Never cross boundary lines with patients, regardless of gender. This includes, but is not limited to, business relationships, social relationships, and sexual encounters.

8. Listen, with all five senses, to your what your patients are telling you, a good (caring) bedside manner is still the best defense to being sued.

At some point in your career, you will encounter patients who are adept at manipulating the threat of litigation as one more aspect of their illness. Following these guidelines will help you sleep better at night.

The information contained in the web site does not constitute legal advice. For legal advice contact your personal attorney.

 

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