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Myths & Misconceptions:
Record Storage
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Myths and Misconceptions: Record Storage

Q. I have a colleague who stores old patient records in his basement. Recently, a flood destroyed many of the records. I also keep records in my basement. I am now thinking of moving them to the attic where they will be safer. Is this sufficient or should I consider other storage options?

A. Psychiatrists are legally and professionally obligated to ensure the physical security of patient records wherever those records may be stored. This means that records must be reasonably protected from natural disasters (e.g., flood or fire), unauthorized access (e.g., theft), or inadvertent disclosure (e.g., lost or mislaid files).

There are three major sources of the duty to keep patient information secure: federal law, state law, and ethical obligations.

1) Existing Federal Law
The Health Insurance Portability and Accountability Act of 1996 (HIPAA)
HIPAA has been in effect since 1996, thus liability for maintaining the security of patient information under HIPAA already exists, separate and apart from any of the administrative regulations required by HIPAA (i.e., the Privacy Rule or the Security Rule) which are currently being promulgated by HHS. The law requires covered providers to "maintain reasonable and appropriate administrative and physical safeguards to ensure the integrity and confidentiality of the information and to protect against any reasonably anticipated threats or hazards to the security or integrity of the information and unauthorized uses or disclosures…" (1).

The regulations promulgated by HHS under HIPAA are much more specific than the general law. HIPAA says only that confidential information must be secure, whereas the regulations indicate how the law is to be complied with. For example, the upcoming Security Rule will give more detail on exactly what providers must do to protect the security of health information.

42 CFR Part 2
Another example of existing federal law relating to the security of patient information is the federal regulation entitled "Confidentiality of Alcohol and Drug Abuse Patient Treatment Records". This regulation applies to those entities that are providing substance abuse treatment and are receiving federal funds. In addition to protecting and limiting the release of substance abuse information, it includes specific requirements for written security procedures.

2) Existing State Law
Psychiatrists must already comply with state laws regarding the security of medical records. Florida, for example, requires healthcare practitioners to "develop and implement policies, standards, and procedures to protect the confidentiality and security of the medical records. Employees of records owners shall be trained in these policies, standards, and procedures" (2).

3) Professional Ethical Obligations
Ethically, psychiatrists have a duty to "safeguard patient confidences within the constraints of the law" (3). Moreover, "psychiatric records, including even the identification of a person as a patient, must be protected with extreme care" (4). Meeting the obligation to protect confidentiality necessitates maintaining the security of patient records.

Endnotes:
(1) 42 USC §1320d-2
(2) FL Code §456.057(9)
(3) AMA Principles of Medical Ethics
(4) The Principles of Medical Ethics, with Annotations Especially Applicable to Psychiatrists

 

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