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A Case for Documentation
Liability Workshop Stresses Need for Thorough Record Keeping

"Medication is more than writing a prescription. Care must be coordinated."

Psychiatric malpractice lawsuits can give soap operas a run for their money in terms of complicated and dramatic plots: dangerous secrets, medical mishaps, incomplete records. To best communicate to psychiatrists the liability dangers lurking in their field, Professional Risk Management Services, Inc. presented a risk management workshop at the Annual Meeting of the American Psychiatric Association in Atlanta, Ga., on May 23, 2005. And what better way to communicate these risks than through the use of a case study?

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This year's workshop focused on the fictional case of Ben, a fifteen-year-old boy who committed suicide after a month of psychiatric and psychotherapeutic treatment. The case incorporated issues including custody disputes, medication, and transfer of care. After presenting the case, panelists asked the attending psychiatrists what went wrong, then gave advice on how to handle similar scenarios in their own practices.

The issue of custody complicated Ben's case. While Ben's mother wanted him to get whatever treatment he needed, Ben's father did not believe in psychiatry or medicating children. The two were in the process of a divorce and custody battle at the time of Ben's treatment. As with all areas of risk management, the panelists stressed the need for detailed record keeping.

"Document who has custody. It is not rare for one parent not to believe in psychiatry while the other does. Keep both parents informed," said Ellen Fischbein, MD, an APA Assembly Representative from the Connecticut Psychiatric Society.

Another area that caused trouble in Ben's case was the transfer of care between the healthcare providers; in this case, between the psychiatrist, therapist and pediatrician. Dr. Fischbein commented that in such a case, the psychiatrist and therapist need to remain in communication with each other. In the fictional case of Ben, the therapist was aware of a recent traumatic event that was not communicated to the psychiatrist. She advises psychiatrists to call their patients' therapists for information not only to do well by the patient, but also to protect their practice. In Ben's case, the psychiatrist might also have called the patient's referring pediatrician, who would have more knowledge of Ben's and his family's history.

"Medication is more than writing a prescription," Dr. Fischbein said. "Care must be coordinated."

Medication was another area causing liability concerns for Ben's psychiatrist. The doctor adjusted the dosage of Ben's antidepressant without documenting his reasons for the change. The workshop panelists stressed the need to document the reasoning behind prescribing decisions. Once a patient has committed suicide, a doctor cannot go back to complete his or her record keeping without appearing self-serving. In the words of PRMS President and CEO Martin Tracy, JD, ARM, "that horse has left the barn. Documentation needs to be completed at the time the treatment was provided. Once the suicide has occurred, it's no longer a clinical matter but a legal one."

During discussion of each of these liability risks, the topic of documentation remained at the forefront. Mr. Tracy emphasized that "complicated scenarios scream for documentation." He recalled an analogy published in a behavioral healthcare magazine attributed to Eric Harris, a behavioral healthcare attorney, that documentation was like ninth-grade algebra: In that class, if you just show the teacher your final answer, you're either right or wrong. If you show your work, however, you can get a lot of partial credit.

"You can't nail every situation every time," said Tracy. "But if you show your work, even if you're wrong, you'll get a lot of points."

PRMS national risk management seminars are offered throughout the year. If you would like more information on future dates, please visit our Risk Management Events page.

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