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Making Risk Management Manageable
PRMS Seminar Keeps Psychiatrists on Top of Trends

"If psychiatrists studied all the new trends in risk management, they wouldn't have the time to do anything else."

This remark was overheard during the 2004 American Psychiatric Association Annual Meeting in New York, spoken by a doctor who had not yet heard of the workshop intended for busy psychiatrists like him: Risk Management Issues in Psychiatric Practices, held on May 3, 2004. This workshop, presented by The Psychiatrists' Program, the APA-endorsed Professional Liability Insurance Program managed by PRMS, is an annual feature during the conference. However, no two workshops are the same; each year the speakers update the material to reflect emerging trends and recent case law.

Story Archive: 

Limiting Your Risks When Prescribing SSRIs
- Psychiatric News, October 2004
Psychiatrists Advised on Ways To Avoid Legal Quicksand
-
Psychiatric News, June 2004

Courts Interpret Boundaries Of HIPAA Privacy Rule
Donna Vanderpool, J.D., M.B.A.
- Psychiatric News, May 2004

Patient-Safety Strategies Can Reduce Suicide Risk
Jacqueline M. Melonas, J.D., R.N., M.S.
- Psychiatric News, April 2004
Use of S&R: Patient Safety, Risk Management Considerations
Donna Vanderpool, J.D., M.B.A.
- Psychiatric News, March 2004
PRMS Assistant Vice President Simplifies HIPAA at AOOP Conference
- PRMS, January 2004

Career Change Can Raise Risk-Management Issues
by Ken Hausman,
Psychiatric News, 38, 13, (2003).
Workers’ Comp Cases Raise Complex Privacy Issues

- Psychiatric News, Nov. 2003
Here Are Ways You Can Put Safety First
- Psychiatric News, Nov. 2003

Treating BPD Patients Raises Risk Of Ending Up in Courtroom
- Psychiatric News, Aug. 2003
Psychiatrists Can Minimize Malpractice-Suit Anxiety
- Psychiatric News, Aug. 2003

Moderating the 2004 workshop was Alan I. Levenson, MD. The speakers came from both legal and clinical backgrounds: Martin G. Tracy JD, ARM, Ellen Fischbein MD, Jacqueline Melonas RN, MS, JD, and David Cash, JD, LLM. About forty attendees came to listen to the speakers and to ask their own questions.

To maintain close contact with psychiatrists and monitor their concerns, The Program's risk managers field over 2,300 calls each year to the Risk Management Consultation Service (RMCS) helpline. "RMCS is a risk management reality show: it shows us what's going on here and now in psychiatrists' practices," said Ms. Melonas, Vice President of Risk Management. According to these calls, the topics on the minds of psychiatrists have been patient suicide, treatment of the elderly, and medication issues.

Patient Suicide
A top issue among RMCS callers this past year was patient suicide, which also accounts for one of the most frequent claims against psychiatrists. During the seminar, Dr. Fischbein noted the scary truth that even the most knowledgeable psychiatrist cannot predict which patients will or will not commit suicide.

"Psychiatrists don't have all the answers. Families of patients want psychiatrists to be able to know for sure if a patient will or will not commit suicide. We don't," said Dr. Fischbein.

While predicting patient suicide does not lie within the standard of care, foreseeability does. Ms. Melonas described foreseeability as "the reasonable expectation that acts or omissions would cause injury; and based on information available, should the clinician have known, for example, that not performing a suicide assessment creates a foreseeable risk of injury to a patient? And if known, did the clinician take sufficient actions?"

Dr. Fischbein spoke about the hard decisions psychiatrists face when dealing with a potential patient suicide. "How do you handle a patient? When you do hospitalize? When do you not? There is a fine line between overreacting and not," she said. "Be sure to work with the patient, make them part of the solution. And then be available for additional support."

Treatment of the Elderly
Risk managers have been monitoring trends in the treatment of geriatric patients. This area poses a special risk: due to an aging population and sympathetic juries, some malpractice carriers report increased claims regarding treatment of geriatric patients.

Geriatric patients have a disproportionately high suicide rate. While the general population has a suicide rate of 10.7 per 100,000, it climbs to 20 per 100,000 for patients over 65, and 60 per 100,000 for patients over 85. Ms. Melonas stressed that psychiatrists do not have to act alone when treating geriatric patients.

"Don't hesitate to get a second opinion or to consult someone with a specialty in that area," said Ms. Melonas.

Medication
Mr. Cash, a senior risk manager at PRMS, discussed liability risk concerns regarding psychoactive medications. "Patients often look for that 'magic pill,' which is just human nature. It can be difficult for patients to appreciate a non-event - like not attempting suicide - as a benefit that offsets uncomfortable medication side effects," said Mr. Cash.

Recent issues regarding SSRIs, antidepressants and oxycodine have made psychiatric medication issues a hot topic in the news. Despite the widespread discussion, Mr. Cash said that it is risky for psychiatrists to allow societal trends to dictate prescribing methods. Instead, he urged psychiatrists to keep up with new information, and assess and monitor patients closely. He also said that the media attention given to this subject can be a helpful tool to psychiatrists in monitoring patient concerns.

"By watching the Sunday night news exposés, doctors can anticipate the questions that their patients might bring to them that week," Mr. Cash said.

A Continual Quest
The panel concluded the workshop addressing questions from the audience. Many audience members expressed concern over professional liability issues related to technology. Questions covered cyberpsychiatry, online Canadian pharmacies, and telepsychiatry. The psychiatrists' concerns demonstrated that psychiatric risk management issues continually evolve with society.

Upon the workshop's end, attendees received an education in just how quickly risk management needs can change over time: treatment of the elderly, off-label use of medications, cyberpsychiatry, online pharmacies, and other emerging issues affect how mental health professionals run their practices. This was not the workshop of last year, nor will it be the workshop of next year, making regular risk management education a vital concern for psychiatrists. But thanks to The Program's risk managers, it is not a task they have to handle alone.

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