PRMS presents CARESSM - a comprehensive risk reduction service designed specifically for providers delivering care related to behavioral health. Our experienced risk managers work with you to identify risks that commonly lead to claims, analyze those risks, and put into place practices to minimize those risks.
PRMS provides personalized consultation, education and training, on-site risk management audits, and a variety of other resources to help you improve patient outcomes and reduce professional liability exposure.
PRMS has unparalleled expertise in behavioral healthcare risk management and loss prevention. Our proactive, dynamic approach is based on over 20 years of experience managing claims and providing risk management services and consultation to behavioral health clinicians.
PRMS CARESSM is designed to evaluate a variety of treatment settings including individual office practices, inpatient behavioral health treatment programs, specialty hospitals, outpatient group practices or clinics, and more. Our risk managers will survey the physical environment, administrative systems, medical records/documentation, and regulatory compliance. Based on the final results, we will provide you with individualized consultation and specific recommendations about ways to make your risk management program more effective in supporting safe patient care and decreasing loss exposures.
Additional services include custom designed seminars and educational programs related to the risk areas identified.
More Information on PRMS CARESSM
Request more information
PRMS CARESSM: Consultation And Risk Evaluation Services
- Pre-survey consultations include:
- Interviews with key staff
- Reviews of selected policies and procedures and/or other documents
- On-site survey can include reviews of:
- Physical location to assess the environment of safety
- Facility/office policies and procedures to evaluate the risk exposure related to:
- Scheduling and managing missed appointments
- Telephone communications/triage
- Termination of the clinician-patient relationship
- Contraband issues (facilities)
- Restraint and seclusion (facilities)
- Managing emergencies
- Suicide/self-harm precautions
- After-hours coverage protocols
- Informed consent
- And, much more
- Medical records including:
- Documentation
- Security procedures
- Managing release of confidential patient information (written or oral)
- Medication/pharmaceutical issues
- Risk management orientation/education for all staff
- Regulatory and compliance issues related to clinical risk management, i.e., HIPAA Privacy Rule requirements
- Patient satisfaction and complaint management
* Required Fields
|
