If you need to access your policy details, such as proof of coverage/certificates of insurance or invoices, need to make a payment or request changes, you may do so online through the My Program client portal. You can also contact a PRMS representative at ClientServices@prms.com. Thank you for your understanding, patience, and trust in PRMS.

CLIENTS

Log into My Program or email ClientServices@prms.com to:

  • request changes and update your information
  • pay your premium (or visit Quick Pay - no login required)
  • access information about your policy
  • access invoices
  • print a certificate of insurance (COI)

Group Program: Administrator Contact Information/FAQs

PAY YOUR PREMIUM

Log into My Program to pay your premium or use our Quick Pay (no login required and new clients).

NEW POLICIES

Online Quote Request
Phone: (800) 245-3333
Fax: 703-276-9530
Email: TheProgram@prms.com
Learn more about our comprehensive program here.

Apply Now!

CLAIMS (clients only)

Phone: View our state listing 
Fax: (703) 276-9419
Request a claims history report (CHR) here.

THIRD-PARTY CHR and COI REQUESTS

Third-parties may request claims history reports (CHRs) or certificates of insurance (COIs) here. Existing clients, please log into My Program to access your COIs and click here for a CHR request.

GENERAL QUESTIONS

Phone: (800) 245-3333

MAILING ADDRESS

PRMS
4300 Wilson Blvd.
Suite 700
Arlington, VA 22203